Seeing a
doctor/primary care professional
Appointments
Patients are encouraged to see their registered doctor so that
continuity of care can be maintained. However, if patients prefer, they
may see any doctor.
All consultations are by appointment only.
Routine Appointments are offered morning and afternoon Monday to Friday
at 10 minute intervals.
Emergency appointments are available every weekday with either a GP or
through our Primary Care Nurse (PCN) service.
Emergency appointments with a GP should be used for the specific illness
for which you require a same day appointment. They are at 5 minute
intervals and you are requested to consult only about the emergency
problem. Should you need to discuss other matters with your GP, it is
recommended that you make a routine appointment at another time.
Please also remember that due to the nature of emergency appointments,
individual medical cases may necessitate longer appointments which may
cause delays. Thank you for your understanding.
Missed appointments waste valuable clinical time. If you are not able to
make your appointment, please do call us to let us know, as we may be
able to offer your appointment to another patient, even up to the last
minute, though we would prefer as much notice as possible.
To book an appointment please telephone:
St James's Surgery:
01225 424733
Junction Road:
01225 422012
New patients can now make appointments online using the EMIS
Access Pre-registration link found on the
On-line services page.
Telephone Consultations
If you wish to speak to your doctor or the nurse, please leave a message
with the receptionist before 11am. They will try to contact you later
the same day. Telephone: 01225 422911
Home Visits
If you are too ill to come to surgery and require a home visit, please
telephone before 10.00am. The receptionist will ask for brief details of
the problem so that the doctor can assess the urgency of the case.
Telephone: 01225 422911
Out Of Hours
For emergencies that occur outside of surgery opening times please
call the Out of Hours Service:
Bath Emergency
Medical Services (BEMS) on 01980 626226. It is very
important this service is only used for those cases that cannot wait
until the next working day.
